This diagram represents our unique approach to every client and every project. This is to show you that we are in touch with you at every step of the process!
First step is to consult with us. We will prepare and execute a customized project plan for your business, that will fit right into your budget.
Second step is the planning and designing of the project or projects. We will come up with different options for you, that will be flexible for your business.
Third step is the executing of the project. We will setup, install, fix the planned project or projects, bring in the necessary software and hardware that will save you time and will help your run your business smoothly with less distractions and network downtime.
Fourth and last step is the maintaining and supporting. We will maintain your computers, workstations, servers, along with the network and other hardware or peripheral devices. We will fix any issue that is affecting your business network. We will make sure that your systems are stable and at peak performance.
Comp Agents provides reliable, cost-effective outsourced I.T. support for your business. We'll help you to keep your network running smoothly so you can focus on running your business.
I.T. Services include:
Problem Resolution
Hardware Repair & Upgrades
Network Design & Implementation
On-Site Training
System Maintenance - data back-up, data recovery, virus and spyware removal
Setup Servers and Workstations for efficient File and Print sharing
Company E-mail and Website Setup
Internet and Network connectivity
Security and vulnerability scanning
Back-up and File recovery system
Preventative Maintenance - detect small issues before they become large issues
Help Desk Services & Troubleshooting
Comprehensive Network Documentation
Many businesses need the support of a highly trained I.T. professional. Compared with the expense in time and money finding and hiring your own staff, outsourcing your I.T. needs with Comp Agents often can result in savings over 50% or more compared with in-house I.T.
Every business is unique. We understand this, and that's why each outsource project plan is tailored to the needs of your business. Some may need no more than a monthly checkup visit, while others may need to know that a technician is available at all times.
Each project plan includes a base set of services, including:
Weekly remote monitoring of your network.
Pro-active monitoring of servers to correct potential issues before they become major ones.
A monthly report e-mailed to you detailing the current health of your systems.
Critical OS Patch and Update Management.
Verify that your anti-virus and anti-spyware utilities are updated and functional.
Complimentary E-mail, Live Chat and Phone Support.
Complimentary monthly on-site visit.
A block amount of hours to use when you need them outside of the recurring visits, email, or phone calls. These hours are provided at a significant discount to our normal hourly rates.
Project plans can include higher levels of service, such as bi-weekly visits instead of monthly.
Payment Options
We offer flexible payment options, including monthly, quarterly, bi-annual, and annual.
Call us today at 323.469.9081 to discuss your needs with a free, no obligation consultation. Or if you prefer, you can email us at info@compagents.com
Look to us to be your I.T. partner. We will work with you to customize a support plan and schedule that meets the needs of your company - whether you want to supplement your I.T. team or need a full-service plan.
