Network Administration
Integral to the stability and security of your network is how all the different parts communicate with one another. Our expertise includes firewall, router, switch and VPN management to make sure your data is kept safe from outside attacks, while setting up secured connections for your mobile workforce and remote offices. We optimize your network to best fit your business structure while maintaining the highest security levels.
Help Desk
Sometimes a problem can be fixed or issue addressed without sending one of our consultants on-site. We can provide help desk support on many issues by either talking the user through troubleshooting steps or by logging in remotely to your system to fix the problem.
Emergency Response
We understand that you lose time and productivity when your computer system or network is down. We can respond to emergency calls 24/7 to keep your downtime to an absolute minimum.
Network Monitoring
Comp Agents can monitor your network 24/7 to catch most problems before your users even realize a problem has occurred.
Back-up/Disaster Recovery Solutions
Even though you might be changing back-up tapes every day, are you certain the data is actually backed-up? A company's back-up/disaster recovery solution is arguably the most important part of any business. We can provide back-up hardware and software solutions that provide solid protection and piece-of-mind in the event of a disaster such as hardware failure, theft, fire, etc.
Anti-Virus Solutions
As a Symantec™ Partner, Comp Agents offers a full range of antivirus solutions. Our recommendation of a comprehensive software-based computer and network security is Symantec™ Endpoint Protection. Symantec™ Endpoint Protection proactively protects your laptops, desktops, and servers by combining antivirus, antispyware, desktop firewall, intrusion prevention, and device control. This comprehensive solution combines Symantec AntiVirus™ with advanced threat prevention. It is an easy upgrade from Symantec AntiVirus Corporate Edition, Symantec™ Client Security, and Symantec Sygate™ Enterprise Protection. Symantec Endpoint Protection™ is available for client and server operating systems.
Spam Solutions
In early 2005, The University of Maryland issued a report saying that spam costs businesses approximately $22 billion in lost productivity each year with projections that the damage in 2005 will be close to $50 billion, including both lost productivity and network maintenance. How much is spam costing your company? Comp Agents can provide customized spam solutions that have a very quick return on investment.
Firewall/VPN Solutions
Firewall protection is one of the most important aspects of your network. Firewalls keep your network protected from unauthorized access from users or applications. Your network may not be a specific target by a hacker; however untargeted broadcasts that hackers unleash are a serious threat. Comp Agents will identify the best protection based on your network type, number of users, and additional services needed (such as Virtual Private Networks and Terminal Services).
We also recommend Symantec™ Network Access Control as a comprehensive software-based network protection. Symantec™ Network Access Control allows you to securely control access to corporate networks, enforces endpoint security policy, and easily integrates with all existing network infrastructures. Available as a starter edition or with full functionality, seamlessly integrated with Symantec™ Endpoint Protection, Network Access Control is a perfect add-on opportunity to any Symantec™ Endpoint Protection.
Desktop Systems
Whether you have one computer or hundreds, Comp Agents can provide the highest level of support for desktop systems. Our consultants speak in non-technical language to interact with users and solve problems quickly and efficiently. We recommend using brand name hardware, which ensures reliability and more warranty options. Our consultants have exposure to a wide range of business applications, which means we can identify and deploy the correct desktop software application for the particular business need.
Network Cabling
Comp Agents can provide full cabling services. Whether you need a single data run or need to wire an entire office building, Comp Agents consults, installs, tests and guarantees entire cabling solutions. Comp Agents works with the latest wireless and wired technologies, installing the most cost-effective, high-speed and stable solutions available. CAT5 and CAT6 data cables are used to implement a network infrastructure for our clients.
Training
Why not get the most out of the technology you've paid for? Our consultants are trained in many various technologies and software. This knowledge allows us to provide both individual and group training sessions at your location. We tailor the instructions to your specific needs, so you don't waste time learning something you already know.
Our Training Services include:
- Operating Systems (Windows 95/98/NT/2000/XP/Vista/Server 2000/2003 as well as Apple OSx)
- Internet & E-mail
- Microsoft Office 2000-2007
- Financial Software (Quicken, Quickbooks, Microsoft Money)
- Contact Managers (Outlook, ACT!)
- Web site creation/management (Adobe products)
- Digital Photo Applications
- Digital Music Applications
- Desktop Publishing
- Design Applications
- Communications Software
